FAQ

How do I get Amazon Order # and why do you need it?

Amazon Order # is what tells us that you bought from us previously and can claim a free gift. Without that, anyone can come to our site and claim it without us actually knowing if they ever bought from us before.

To obtain your order # - Go to your orders on amazon.com or click here and find your order of Eco-Tastic Moth Traps.

Your order # will be displayed on the right side of the order as following:

You can also get your Amazon Order # from your email confirmation that you receive from Amazon after placing an order:

 

How do I leave Amazon review?

1. Go to your orders on amazon.com or click here
2. Find Eco-Tastic Moth Trap order from before
3. Click on "Write a product review" and give 5 star review. If its anything less than 5 star, please contact us before leaving a review and we will be happy to resolve any issue(s) to make sure you are a satisfied customer.

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What happened to first free gift?

Due to Amazon new policy, it is not allowed anymore to provide free gift in exchange of a review. So, we have to stop giving away free gifts. Sorry for the inconvenience. 

What if I am not happy with my purchase of Eco-Tastic product?

Please feel free to reach out to us and we will get back to you within 24 hours and work with you till you are 100% satisfied. Guaranteed.

Do I have to leave 5 star review if I am not happy with my purchase?

One bad review can literally KILL our business. We really appreciate and hope that you are happy with your purchase. We believe all bad reviews can be avoided with proper communication. So, in case you are not happy for any reason, please reach out to us before leaving review and we will be happy to take care of you.